Electronic Functional Helpdesk

Electronic functional helpdesk – "Content Inn HD HelpDesk" which started working from 22 may 2013, – completely new facility that make the entirely communication between Clients' Support Department and Travel Agent more productive and reliable.


"Content Inn HD HelpDesk" is represented as a unique easy-to-use functional solution which now makes the communication more favored together with the following options:

  • simple access to HelpDesk page without any additional passwords and links;
  • familiar Content Inn interface;
  • possibility to create requests connected either to the already existing reservations or to any other travel service without a particular booking;
  • ability to contact the assigned manager by adding commentaries to the particular request;
  • chance to follow every step made by assigned manager towards a request;
  • permanent e-mail notification updates.

Creating a request connected to the already existing reservations


Creating a request without any particular reservation


Browse/Search for current requests


Every step in Content Inn HD is attended by email notifications


Thank you!